Support

Need a hand with Still? Email hello@still.dev and a human replies, usually within one business day.

Before you write

A few common questions are answered on the home page FAQ. For anything else, tell us:

• What you were trying to do and what happened instead.
• Your device and app version (Settings → About).
• A screenshot, if the issue is visual.

Account and data

To export your sleep diary, open Settings and choose “Your data, exported.” To permanently delete your account and synced product data, open Settings → Account → Delete account. If you cannot access the app, email us from the address on your account.

Billing

Still is a one-time purchase, so there is no subscription to cancel. Purchases and refunds are handled by the store you bought from: Apple, at reportaproblem.apple.com, or Google, at Google Play refunds. If you are not sure whether something went through, write to us and we will help you find out.